Tuesday, July 19, 2011

Update from Brother Andre Dispensary!

Today (Monday July 18th) was a bit hectic! After early breakfast, got to dispensary at 8:45am to set up.
People were already lined up waiting for us, although they knew we would not start seeing patients until noon.

We went to Mass @ 11am, then back to the dispensary.
Susan and Arthur were a terrific team and quick learners on what needed to be done. We worked out a protocol and started, with the help of Sarah, a nurse, and Patrick, a seminarian.
The clinic staff had booked 70 patients for that day,scheduled every 10 minutes, for only a 4 hour period to see them! We rolled up our sleeves and began.

The sunglasses are going fast, just about everyone needs one, as well as eye drops to address the effects of the environmental pollution.

The time went by so quickly, and we were told our ride was coming at 5pm.  At 4:30pm, there was still a waiting room full of people. Arthur went out to try to triage who needed to be seen today. There were just too many.

So Joseph, a parish council member and I went into the crowd at 5:00pm to determine how to accommodate these people who had waited so long, some had appointments, and others did not. We ended up double booking for tomorrow, Thursday and Friday.

Susan, Arthur and I will try a different tactic tomorrow. Arthur will triage the ones scheduled with appointments for tomorrow, and fit in the double booked patients. He will also help with those whose main complaint is not being able to read their Bible. He will sit with them and determine the strength of the readers they need based on some guidelines I gave him. Susan will help with more instruction on taking eye meds, and triaging the red eyes.

Hopefully tomorrow will not be so chaotic! St. Andre Besette, pray for us.

Lynn Kurata

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